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MatrixAILORAWAN

Case study · Facilities management

Leak detection with automatic CAFM work orders for an FM provider

Wireless leak, tank-level and pump monitoring connected to the FM provider's CAFM so that alarms become work orders.

01 · Challenge

The challenge

Water leaks in plant rooms and ceiling voids were being reported by occupants hours after they started.

02 · Existing system

  • CAFM with API access
  • Partial BMS coverage
  • Manual tank checks during PPM rounds

03 · Devices & protocols

  • LoRaWAN water leak detectors
  • Water level sensors
  • DI modules for pump run/trip
  • Indoor gateway

04 · Integration

  • CAFM REST API
  • SMS / email escalation
  • Monthly SLA reporting

05 · Results

  • Leaks raised as work orders automatically
  • Response times measurable against SLA
  • Fewer manual tank inspections

Architecture

How it was connected

  1. 01

    Leak & level sensors

    LoRaWAN

  2. 02

    Gateway

    Building coverage

  3. 03

    IoT platform

    Rules & escalation

  4. 04

    CAFM

    Auto work order

  5. 05

    Technician

    Repair & closure

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